Refund policy
We want you to feel confident and comfortable in your SALTY pieces. If something isn’t quite right, we’ve made returns simple and stress-free.
Returns for Store Credit
Eligible items may be returned for store credit within 14 days of delivery.
Once your return is received and inspected, store credit will be issued and can be used toward any future purchase.
Customers are responsible for return shipping unless otherwise stated.
Why Store Credit?
This allows us to:
• Keep returns fast and seamless
• Reduce unnecessary waste
• Continue offering high-quality pieces at fair pricing
Most importantly, it ensures you can quickly reorder the size or style that feels best for you.
⸻
Refunds
Refunds to the original payment method are offered only in the following cases:
• The item arrives damaged
• There is a manufacturing defect
• You received the wrong item
If this happens, please contact us and we’ll make it right immediately.
⸻
Return Eligibility
To be eligible for a return:
• Items must be unworn, unwashed, and in original condition
• All tags and liners must be attached
• Returns must be initiated within 14 days of delivery
Once received and inspected, store credit will be issued.
Final Sale
Select items are offered as Final Sale due to their limited nature or special pricing. These items are not eligible for returns, store credit, or exchanges.
Final Sale pieces will be clearly marked before purchase. In the rare event that a Final Sale item arrives damaged, defective, or incorrect, our team will happily assist.