Refund policy
Returns & Exchanges
We want you to feel confident and comfortable in your SALTY pieces. If something isn’t quite right, we’re happy to accept eligible returns for store credit.
Returns
Eligible returns may be initiated within 14 days of delivery.
To qualify for a return, items must be:
- Unworn, unwashed, and in their original condition
- Free of makeup, deodorant marks, perfume, stains, pet hair, or other signs of wear
- Returned with all original tags and liners attached
- Initiated within 14 days of delivery
Once your return is received and inspected, store credit will be issued for the purchase price of the returned item. Store credit never expires and may be used toward any future purchase.
Please note that original shipping charges are non-refundable.
Exchanges
If you’d like a different size, we’ll gladly process an exchange if your requested size is available.
If your preferred size is out of stock, your return will be processed as store credit instead.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at support@salty-activewear.com with your order number and clear photos of the issue.
If the issue is confirmed, we’ll provide an appropriate resolution, which may include a replacement, store credit, or a refund.
Final Sale
Items marked Final Sale are not eligible for returns, exchanges, or store credit.
If a Final Sale item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, and we’ll be happy to assist.
